Terms & Conditions

Updated: October 2025

By accessing or using the website of Recreational Wellness Co., LLC (“Company,” “we,” “our,” or “us”), you (“User,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must discontinue use of this website immediately. The Company reserves the right to update or modify these Terms at any time, and such changes will be effective upon posting. Continued use of the website after any modification constitutes acceptance of the revised Terms.

1. Services and Platform Use
1.1 Purpose of the Website. The website provides information about the Company’s wellness and educational services, including but not limited to functional health assessments, consultations, digital resources, and supplement dispensary links.
1.2 Third-Party Platforms. The Company facilitates bookings, payments, and client management through third-party platforms including, but not limited to, Practice Better, Stripe, Venmo, Fullscript, and Amazon Associates. All transactions conducted via these platforms are subject to the respective terms, conditions, and privacy policies of each platform. The Company is not responsible for errors, payment issues, or technical failures originating from any third-party system. Payments processed through Practice Better and Stripe are encrypted and handled securely; the Company does not store or retain payment card information.
1.3 Affiliate Relationships. The Company participates in affiliate programs, including Fullscript and Amazon Associates, and may earn commissions from qualifying purchases. All affiliate relationships are disclosed in compliance with Federal Trade Commission (FTC) guidelines.
1.4 Digital Products. Digital downloads, guides, and programs are intended for personal, non-commercial use only and are protected by copyright law. Duplication, distribution, or resale is strictly prohibited. All digital product sales are final and non-refundable.

2. Email Marketing and Communications
2.1 MailerLite and Email Opt-Ins. The Company uses MailerLite to collect and manage email subscribers for newsletters, promotions, and educational content. Users may voluntarily provide their name and email address through embedded forms or pop-ups. Each email includes an unsubscribe option.
2.2 ManyChat Automations. The Company may use ManyChat to deliver automated responses or provide access to free educational resources through social-media comment triggers. No additional personal data is collected beyond information voluntarily provided by the User.
2.3 Email Security. All data collected through MailerLite is securely stored and processed according to MailerLite’s data-protection standards. The Company does not sell, rent, or share User contact information with third parties for marketing purposes.

3. Cookies and Analytics
3.1 Cookies. The website may use cookies, small text files stored on your device to enhance User experience, remember preferences, and improve site functionality. You may disable cookies in your browser settings; however, certain website features may not function properly.
3.2 Analytics. The Company uses Google Analytics and MailerLite’s analytics to gather non-identifiable information such as page visits, time on site, and general geographic data. This information is used solely for performance and website improvement.
3.3 Consent. By using the website, you consent to the use of cookies and analytics technologies as described in this section.

4. Content Ownership and Intellectual Property
4.1 All content on the website, including but not limited to text, graphics, images, videos, and logos, is the exclusive property of Recreational Wellness Co., LLC and is protected by U.S. copyright, trademark, and intellectual-property laws.
4.2 Users are granted a limited, revocable license to access and use the website for personal, non-commercial purposes only.
4.3 You may not copy, reproduce, modify, distribute, or exploit any content without the Company’s written consent.
4.4 All materials are provided for educational and informational purposes only and are not intended to diagnose, treat, or cure any condition.

5. Restrictions on Use
You agree not to:
(a) Use the website for any unlawful or unauthorized purpose;
(b) Attempt to gain unauthorized access to the website or related systems;
(c) Use automated tools or bots to extract data;
(d) Transmit viruses or malicious code; or
(e) Engage in conduct that infringes the rights of others or violates applicable law.

6. Refund and Cancellation Policy
6.1 All service, consultation, and digital-product sales are final. No refunds, chargebacks, or credits will be issued for any reason, including dissatisfaction, schedule changes, or failure to use purchased services.
6.2 Failure to attend a scheduled appointment without prior notice constitutes a no-show and is non-refundable. Cancellations must follow the timeframes specified in the Company’s client agreement.

7. Third-Party Links and External Services
7.1 The website may contain links to third-party sites such as Practice Better, Stripe, Fullscript, and Amazon. These links are provided for convenience only.
7.2 The Company is not responsible for the content, privacy practices, or reliability of external websites. Users are encouraged to review third-party policies before providing personal information.

8. Liability Disclaimer and Medical Notice
8.1 To the fullest extent permitted by law, Recreational Wellness Co., LLC disclaims all liability for direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or its services.
8.2 The Company does not warrant that the website will be uninterrupted or error-free.
8.3 All information is for general educational purposes and does not constitute medical advice. Users should consult a licensed healthcare provider for any medical concerns.

9. Indemnification
You agree to indemnify, defend, and hold harmless Recreational Wellness Co., LLC, its employees, contractors, affiliates, and representatives from any claims, damages, liabilities, or expenses (including attorney’s fees) arising from your use of the website, violation of these Terms, or infringement of third-party rights.

10. Force Majeure
The Company shall not be liable for delays or failures in performance caused by circumstances beyond its reasonable control, including natural disasters, pandemics, acts of government, internet outages, or other force-majeure events.

11. Dispute Resolution
11.1 The parties shall first attempt to resolve any dispute through good-faith negotiation.
11.2 If unresolved, the matter shall proceed to mediation with a mutually agreed neutral third party.
11.3 If mediation fails, disputes shall be resolved by binding arbitration under the American Arbitration Association (AAA).
11.4 If arbitration is deemed unenforceable, legal proceedings shall be brought exclusively in the state or federal courts of Pennsylvania.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

13. Modification and Termination
The Company may modify, suspend, or terminate any aspect of the website or these Terms at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised Terms.

14. Entire Agreement
These Terms and Conditions, together with the Company’s Privacy Policy and any other legal notices posted on the website, constitute the entire agreement between the User and Recreational Wellness Co., LLC. If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information
Recreational Wellness Co., LLC
Email: hello@recreationalwellness.co
Location: Pittsburgh, Pennsylvania