1. Information We Collect
1.1 Personal Identification Information. We may collect your name, email address, phone number, and mailing address when you book services, subscribe to our newsletter, or download digital resources.
1.2 Transaction Information. When you purchase services or digital products, billing and payment details are processed securely through Practice Better, Stripe, and Venmo.
1.3 Functional Testing Information. If you purchase functional lab testing, personal and limited health data (e.g., name, date of birth, address, and relevant health details) may be shared with third-party lab platforms such as Rupa Health or Evexia Diagnostics.
1.4 Technical and Usage Data. We automatically collect non-identifiable data such as IP address, device type, browser, and usage statistics via cookies and analytics tools.
1.5 Email Marketing Data. When you opt in to receive marketing content, your name and email address are stored within MailerLite, our email-marketing provider.
1.6 Social Automation Data. If you engage with our ManyChat automations on social media, only the information you voluntarily provide (e.g., social-media username or message content) is collected.
2. How We Use Your Information
We may use collected information to:
Deliver and manage wellness services, consultations, and digital products.
Process payments through Practice Better, Stripe, or Venmo.
Communicate regarding scheduling, results, or account information.
Send educational or promotional emails (if you have opted in).
Improve website functionality and user experience.
Comply with applicable laws and legal processes.
3. Cookies and Tracking Technologies
3.1 Cookies. Our website uses cookies, small text files stored on your device to enhance performance, remember preferences, and analyze site traffic. You may disable cookies in your browser settings; however, some features may not function properly.
3.2 Analytics. We use Google Analytics and MailerLite’s internal analytics to evaluate site usage. These tools collect anonymous data such as page visits and geographic location.
3.3 Consent. By using the website, you consent to our use of cookies and analytics as described here.
4. Data Protection and Security
We employ reasonable administrative, technical, and physical safeguards to protect your information.
All health-related data is processed through Practice Better, which complies with HIPAA standards.
Financial data handled by Stripe, Venmo, or other gateways is encrypted and processed in accordance with their policies.
While we strive for high security standards, no system can guarantee absolute protection.
5. Information Sharing
We do not sell or rent personal information. We may share limited data only when necessary to deliver services:
Service Providers: With trusted third parties such as Practice Better, Stripe, Venmo, Fullscript, MailerLite, Rupa Health, and Evexia Diagnostics.
Affiliate Programs: With Fullscript and Amazon Associates to track qualifying purchases; only non-identifiable data is used.
Legal Obligations: If required by law or court order.
Business Transfers: If the Company is merged or sold, user data may transfer to the successor entity.
6. Your Rights and Choices
You may:
Access the personal data we hold about you;
Correct or update inaccurate information;
Request deletion of personal data (subject to legal requirements);
Withdraw marketing consent by using the unsubscribe link or emailing hello@recreationalwellness.co.
Requests will be processed promptly and in accordance with applicable law.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes set forth in this Policy and to meet legal and business recordkeeping obligations.
8. International Data Transfers
Information collected may be stored on servers located in the United States. If you access the website from outside the U.S., you consent to the transfer and processing of your information in the United States.
9. Data Breach Notification
In the event of a data breach affecting personal information, we will notify affected users as soon as reasonably possible and in compliance with applicable law.
10. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect information from minors; any such data will be deleted upon discovery.
11. Limitation of Liability
To the fullest extent permitted by law, Recreational Wellness Co., LLC is not liable for damages arising from unauthorized access or third-party platform failures.
12. Changes to This Privacy Policy
We may update this Policy periodically to reflect operational or legal changes. The revised Policy will be posted with an updated effective date. Continued use of the website constitutes acceptance of the revised Policy.
13. International Visitors and Data Protection Rights
If you are a resident of the European Union, United Kingdom, Canada, or any other region with data-protection laws differing from those of the United States, you acknowledge and agree that by using our website and providing information, your personal data will be transferred to and processed in the United States.
We will take reasonable measures to ensure your information is handled securely and in accordance with this Privacy Policy.
14. Contact Information
Recreational Wellness Co., LLC
Email: hello@recreationalwellness.co
Location: Pittsburgh, Pennsylvania