Privacy Policy

Updated: May 20, 2025

At Recreational Wellness Co., we are committed to protecting your privacy and ensuring a positive experience when you visit our website and use our services. This Privacy Policy outlines how we collect, use, and protect your personal information.


Section 1: Information We Collect
We may collect the following types of personal information when you visit our website or use our services:
  • Personal Identification Information: Name, email address, phone number, mailing address, etc.
  • Transaction Information: Related to services purchased or inquired about, processed through our third-party platforms (e.g., Practice Better, Stripe, Rupa Health, or Evexia Diagnostics), including payment details, contact information, shipping details, and health data required for functional lab testing.
  • Technical Information: Including IP address, browser type, device information, and usage data, collected via cookies or similar technologies.
Note: Recreational Wellness Co. does not directly collect sensitive health-related information through our website. All health data is handled via Practice Better, which complies with HIPAA data protection standards.

Section 2: How We Use Your Information
We use your personal information for the following purposes:
  • To process payments and manage transactions through Practice Better and Stripe, our third-party payment processors.
  • To provide you with services related to wellness assessments, consultations, and recommendations.
  • To communicate with you regarding your account, services, and any inquiries you make.
  • To improve our website and services, based on user interactions and feedback.
  • To send marketing and promotional communications (only if you have opted-in to receive them).

Section 3: Data Protection and Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or electronic storage is 100% secure, and we cannot guarantee absolute protection.

For transactions, Practice Better handles the processing of personal and health-related data related to wellness services, and they comply with HIPAA (Health Insurance Portability and Accountability Act) to ensure the security and privacy of your health information. Stripe, our secure third-party payment processor, is used for digital product purchases and processes personal information such as your name, email, and payment details in accordance with their own privacy and security policies.

Additionally, for functional lab testing, we may share your personal information—including name, date of birth, mailing address, phone number, and health-related data—with third-party lab ordering platforms such as, but not limited to, Rupa Health and Evexia Diagnostics. These platforms are used to process, ship, and analyze lab tests and operate under their own privacy and security frameworks. We encourage clients to review the privacy policies of these platforms directly.

Section 4: Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies (e.g., web beacons) to enhance user experience, analyze site traffic, and personalize content. Cookies are small files that are stored on your device and allow us to track user behavior.

By using our website, you consent to the use of cookies. You can disable cookies by adjusting your browser settings; however, some website features may not function properly without them.

For more information about how cookies are used, you may review your browser’s help section.

Section 5: Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
  • With Service Providers: We may share necessary information with third-party service providers, such as, but not limited to, Practice Better, Stripe, Rupa Health, and Evexia Diagnostics, who assist in delivering our services, processing lab orders, and handling payments.
  • Legal Requirements: If required by law or a legal process, we may disclose your information to authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Section 6: Your Choices and Rights
You have the following rights regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request to update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions, such as if the data is required to fulfill a legal obligation.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in those communications or by contacting us directly.
To exercise your rights, please contact us using the information provided at the end of this Privacy Policy.

Section 7: Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Section 8: Data Transfers and Storage
Your personal information may be transferred and stored in locations outside of your country of residence. If you are located outside the United States, please be aware that your data may be transferred to the United States and processed there. By using our services, you consent to the transfer and processing of your personal information in accordance with this Privacy Policy.

Section 9: Data Breach Notification
In the unlikely event of a data breach, we will notify affected users as soon as reasonably possible and in compliance with applicable law. We will inform you of the nature of the breach and the steps we are taking to address it.

Section 10: User Consent
By accessing our website and using our services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services. This includes the secure sharing of your information with third-party platforms involved in service delivery, payment processing, or lab testing, such as, but not limited to, Practice Better, Stripe, Rupa Health, and Evexia Diagnostics.

Section 11: Limitation of Liability
Recreational Wellness Co. is not responsible for any damages, losses, or liabilities arising from your use of our website or services, including third-party platforms such as Practice Better or Stripe. We are not liable for issues related to third-party products, services, or websites linked from our platform.

Section 12: Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes by posting an updated Privacy Policy on our website with the revised date.

Section 13: Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at recreationalwellnessco@gmail.com.